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Originally Posted by david man45
Ha! Auto messaging. Thats why I'm a Sony kid...
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Sony sends you emails written by actual people, you sure?
Seriously this is a normal thing for a big company. Someone reads his Email, they sort it by problem and then send an auto reply. Actually I think Oasis becoming angry might've made it worse.
It sounds like the exact same problem I had btw. I couldn't join games/party or chat with my brothers account. Only his account. It might not be the same problem but the symptoms seem the same.
I'm 99% sure it's a router issue. What we finally found out was that my brother had a second Xbox listed on his router(for when my friend brought his over). He removed it and we haven't had a problem since. Is it possible your Xbox is somehow doubled on your router? Maybe a mistake during set up made a duplicate? Also have you tried directly plugging the xbox into your internet connection(like instead of a wireless if your using that).
Sorry if some of this doesn't make sense, I'm not a PC guy really so I don't know the details. If this doesn't help I'll ask my brother for more details.
Also in the meantime if I'm on live I'll Host a party in Halo so you guys can play together. My brother and I did that with friends until we fixed it.
Btw, I didn't email Microsoft I posted on Lives Tech forum and got basically the same answers you did, but from the forum users. I think our issue is kinda rare and people just don't understand it.