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Old 08-01-2014, 12:06 PM   #24
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Jason L. Davis

Re: Need help with a PC problem

Quote:
Originally Posted by Dudebro View Post
I've been trying to resolve this myself but I'm not all that tech savvy and some stuff is confusing me. Any help is appreciated.

Recently(last couple weeks or so) I've been having some weird symptoms effecting my PC. It started with audio problems mainly when using Youtube but I also noticed it on Team Fortress 2(but didn't notice it with any other games). The audio screws up seemingly randomly, I can't figure out a pattern or cause. It's hard to describe but it's almost as if something is running in the background to lag it out. For example I'll be watching a video and I'll start to hear some kind of static sound and the words will be like "aaaa(static)nndd heeeeee(static) saaaaaaaiidd toooooo thhhhhhe maaaaa(static)aan ruuunnning thhheeeee staaaaand" and the video lags along with it. Sometimes closing the browser(FF but seems to happen with IE too) will fix it but sometimes I have to restart my PC to get normal sound.
Even more recently I've had a problem where the mouse pointer acts laggy and jumps around the screen when I try to move it. This is usually accompanied by the audio problem but I'm not 100% that it always happens with it. If I don't restart the PC it will Blue Screen. So far that's only happened 4-5 times and it seems to be totally random.

Some quick info-

  • The problem seems to be getting worse/more frequent.
  • I don't know how to trigger this or if there's a pattern to it.
  • I have no idea what caused this, virus/malware scans are clean.
  • I tried restoring it to a couple weeks ago(4-5 critical updates) and it still happens.
  • I did a disk check on the C drive and it showed nothing wrong.
  • I downloaded a temperature program(Speedfan) to check if something is getting too hot and it shows most results at 40-50C except the GPU seems to stay around 50-60C with a little fire symbol implying it's hot, I assume.
  • Also when the issue happens and I try to run the temp check the program stops responding and has to be forced closed.
  • When I check the "action center" it shows these recent errors as video problems but it doesn't give me much info beyond that.
I'm guessing that maybe a fan isn't working right or died but the fact that I can play Minecraft or Civ5 for hours and have no crashes makes me doubt that. I was also thinking one of the RAM sticks might be bad. I know about pulling them one by one and testing to see if things work but since I can't trigger the blue screen it's gonna be really time consuming and annoying. I read that I can download PassMark MemTest86 - Memory Diagnostic Tool to test it without removing anything but it requires downloading an "image" onto a bootable CD and I don't understand what that really means. Someone please explain that in simple terms and I'll try it.


This is a Dell desktop running Windows 7. If you want me to post more info just let me know.
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