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They're friendly in the way all retail clerks are friendly, because they have to be. But the ones I've encountered like to act pretentious like they know everything there is to know about games.
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Friendly, but not always pleasant. There are some clerks that are pretty cool, the ones who just say things like "Oh, that's a good choice" or "I wasn't aware we had that one used, that's pretty lucky"
Basically, the ones who accept your taste, and don't try and say something is better than that, and don't think they know everything are the clerks that I don't mind.
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Btw I called them the other day to see if they carried Jaws for original Xbox and after they told me no he just hung up. I assume it's because I know what I wanted and it wasn't anything he cared about. Douche.
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Part of it may be the whole "Do you have Battletoads?" thing.
Or, they simply didn't have it, and he couldn't be bothered to tell you.
One time, I went into a Gamestop and asked if they had The World Ends With You in stock, the clerk said something to the effect of "Sorry, we don't" and then looked it up in some database to see if any of the local stores had it. They then told me what store had it.
I wonder why the clerks can't be helpful like that all the time.